Account Opening

How to open a demo account? 

You can open a demo account allowing you to hone your trading skills and study trading software without risking your own funds, in the “Open Demo Account” section of our website. Download the MRC-MetaTrader 4 trading platform on your computer.

During the installation process you will need to specify your personal data and the sum of deposit you are planning to trade with on your demo account. Please, note:  A demo account allows you to receive  real time stock and commodities markets prices and forex quotes,  but you will only be able to make demo (simulated) trades. You will be able to start making profit as soon as you open a live trading account.

How to open a trading account?

You can open a trading account for trading the financial markets by using the Open trading account page of the MRC Markets website.

All you need to do is choose the type of trading account (Standard, ECN, ECN+) and fill in the Account Opening Application. Upon completion of the online application form, an email with a set of documents attached will be sent to the email address specified by you during the registration. You will also be sent the trading agreement; which is an offer document deemed accepted upon depositing funds into a trading account.

Moreover, attached to the message you will find the following information:

• Login (ID) and password to log into MRC-MetaTrader 4 trading platform.
• The information and details for depositing funds into the trading account
  

You can start trading as soon as you deposit funds into your trading account. You can get more information on depositing funds in the Deposit/Withdraw section.

What documents are required in order to open a trading account?

All you need is to fill in the application form on the MRC Markets’ website. A trading account will be created automatically within a few minutes. Upon completion of the online application form an email with a set of documents attached will be sent to the email address specified by you during registration containing the trading agreement, login, and details for funds depositing into the trading account. You will be able to start trading as soon as the funds are deposited into your trading account.

Deposit/Withdraw

How can I deposit funds into my trading account? What are the commission fees charged for transfer?

MRC Markets offers a range of methods of funds transfer into a trading account. Currency conversion in a currency of a deposit is automatic (according to the company course).

Choose the most convenient way of depositing funds:

1. Fund your account via WebMoney payment system,
2. Fund your account via bank card,
3. Fund your account via bank transfer.
   

MRC Markets does not charge any fees for depositing funds into a trading account, moreover in some occasions MRC Markets undertakes to pay all fees and commissions.

You can get more information on the ways of depositing funds in section Deposit/Withdraw.

How much time does the funds transfer take?
 
MRC Markets provides a variety of methods of funds transfer:

• WebMoney transfer
• Transfer from debit/credit card
• Bank transfer
  

Each method of funds transfer has its own terms:

• WebMoney transfer and transfer from debit/credit card (immediately - 24 hours)
• Bank transfer (up to 3 days)
  

The detailed information on the terms of funds transfer for each of the methods can be found on our website in Deposit/Withdraw section.

How can I withdraw funds from my trading account? What is the commission for withdrawing funds?

MRC Markets supports the following methods of funds withdrawing, such as

• Transfer to WebMoney purse
• Transfer to debit/credit card
• Bank transfer
  

You can get more information on the methods of funds withdrawing from your trading account and compare them in Deposit/Withdraw page.

How can I transfer funds from one trading account to another?

You can transfer funds from one trading account into another one by filling in a relevant application for withdrawal in the Deposit/Withdraw section. Your request will be processed within 24 hours.

Personal area

What do I need the trader's personal page for?

Trader’s personal page is your personal working area on the MRC Markets’ website. The Trader's personal page enables you to:

• Manage your trading account
• Change your personal information
• Recover the password for your trading account
  

MRC Markets keeps developing the service in order to provide our clients with more possibilities. You will be additionally informed on all developments with trader's personal page.

I have forgotten the password from my trader's personal page, what should I do?

If you have forgotten the password from your trader's personal page, you can easily recover it using the section Forgot your password? on the authorization page of our website.

After that:

• Type in the login e-mail which you have referred in the process of registration on MRC Markets’ website in the relevant field of the form
• A message containing the password recovery link will be sent to your e-mail
• Fill in Login, New Password and Password Confirmation fields
  

In case you do not remember your e-mail the please call to support services.

If you cannot log into your trader's personal page using the new password, please contact to our manager via e-mail to supportteam@mrcmarkets.com, Skype (mrc-markets) or Windows Live Messenger (mrcmarkets@hotmail.com), or feel free to contact us by phone: +442032876878.

How can I change the password to the trader's personal page?

To change your password click Registration info in your trader's personal page. Fill in New Password and Password Confirmation fields.

How can I recover the password to my trading account?

You can recover your trading account password by sending an email request to support@mrcmarkets.com. The message is to be sent via the email address associated with your trading account and contain your trading account ID and the scanned copies of the data pages of your passport.

Trading information

What is the minimum deposit to start trading on a live account?

There are no limitations regarding a minimum deposit size. Although the value of the required deposit depends on the chosen instruments and trading strategy as well as on your leverage. To use most financial instruments and trade via MRC-ECN system your deposit size is to be no less than $2000, although some trading instruments are available for trading with a smaller deposit size.

The detailed information about instruments available for trading with different deposit values can be found in the Deposit section. You can also calculate the value of the required deposit using our Calculation Samples.

I have a certain sum of money. What order can I open and which instruments can I use?

MetaTrader 4 platform provides around 1000 financial instruments to trade on. To make a choice you can:

• Learn instruments examples for different deposits
• Calculate by yourself the sum you need to trade with targeted instruments (all information you need is in section Deposit)
• Talk to the MRC Markets’ support team, contact us

What is leverage?

Leverage is the ratio between the amounts of the collateral and allocated under it borrowings. Leverage 1:100 means that to perform a transaction you need to have on your trading account 100 times less amount than the amount of the transaction.

MRC Markets offers the opportunity of leverage from 1:20 to 1:500, what allows trading with maximum range of financial instruments.

What leverage do I have? How can I change it?

While opening a trading account with MRC Markets leverage is 1:100 by default. To specify or change it, please, contact our manager by phone or e-mail support@mrcmarkets.com.

In request you should specify:

• Your name
• Passport/ ID details
• Trading account number
• The leverage you need

How can I change my e-mail address?

To change your e-mail address, please, send a request to support@mrcmarkets.com from the e-mail address associated with your trading account, specifying your new e-mail. MRC Markets manager will inform you about successful change in response letter.

You can also send a request from your new e-mail address specifying your passport/ ID details and the e-mail address previously associated with your trading account.

How are orders via standard accounts executed in your company?

On the standard trading accounts (or trading via ECN+ trading accounts with standard instruments) there is Instant Execution. Market Execution is used in rare situations (high volatility or low liquidity of an instrument).

In Instant Execution mode orders are placed and closed from the submitted price. You can place SL and TP orders at the same time.

How are orders via ECN accounts executed in your company?

On the ECN trading accounts (or trading via ECN and ECN+ trading accounts) there is Market Execution – orders are opening and closing due to the market: - Sell by Market / Buy by Market.

While executing Sell by market/Buy by market orders the price is set by dealer without the trader’s agreement – the positions are opened at the market price.  The SL and TP levels can only be set after opening a position.

How  are pending orders executed?

Pending orders (Buy Limit, Buy Stop, Sell Limit, Sell Stop) are being executed at the declared price, even in cases of emergence of the price gaps.

The exception being the cases when the market situation does not allow order execution  at the declared price. In these cases order is executed at the at the nearest price available.

You may learn more details on the orders and their types in the “Types of Orders” section of  the Terms of Trading.

How is SWAP calculated on Standard accounts?

SWAP charging for Standard trading accounts is carried out by means of positions re-opening. In this case SWAP measures in pips.

Therefore, if you hold an open position for more than 1 day on the Forex market, the trade will be re-opened every day at the closing price minus/plus the SWAP value(since the value date is postponed till Monday the rollover of positions on Wensday to Thirsday is charged at a triple rate).

SWAP rate depends on the credit rates of the countries the currencies of which comply the currency pair and on the position type (short long). For instance in one of the most popular trading platforms – MetaTrader 4 – the type and value of SWAP for short and long trades can be seen in Market Watch window (Symbols > choose the instrument you are interested in > Properties).

You may also calculate the size of SWAP for each transaction by yourself.

SWAP calculation example for EURUSD currency pair.

SWAP long for EURUSD equals 1.428 pips.

SWAP short for EURUSD equals -5.669 pips.

For instance we place a long trade. At 23:59 GMT the trade is closed at the price 1,40793, after which we can see the current result with commentary SWAP. Afterwards he position reopens at the closing price +/- SWAP rate (here -1.428 ).

So:

1,40793
-            1428   
= 1.4079157

Therefore the current trade is reopened at the price 1.4079157. i.e. SWAP was added instead of being charged.

How is SWAP calculated when trading via ECN system?

SWAP for ECN and ECN+ accounts is charged without reopening positions and is expressed in monetary terms.

As is the case with Standard accounts, the SWAP size for ECN and ECN+ accounts depends on the credit rates of the countries the currencies of which comply the currency pair and on the position type (short/long).  SWAP  value for each instrument and position type can be seen in the Market Watch window of the MetaTrader4 platform (Symbols – choose an instrument you are interested in – Properties).

You may also calculate the size of SWAP  by yourself. SWAP calculation sample for GBPUSD currency pair:

National Banks’ interest rates: UK – 5%, US – 2%.

GBP/USD exchange rate: 1,9800.

Swap fee:

Per year: $5940 = (5% – 2%) × 100 000 × 1,9800) /100%)

Per day: $16,27 = (5940/365).

In case if we have opened a long position, borrow USD at 2% per year and deposit in GBP at 5% per year. Since the deposit rate is higher than the credit one, our trading account will be deposited with the sum of $16,27.

In case we have opened a short position, we make a loan in GBP at 5% per year and make a deposit in USD at 2% per year. Since the credit rate is higher than the deposit  one, our trading account will be charged the sum of $16.27 a day.

What is margin call?

Using borrowed capital for Forex trading means that you are required to have the sufficient account equity to cover all opened positions. This amount is called Deposit margin. Margin guarantees that you won’t lose borrowed money even if the price moves in unfavorable direction. 

Note, that the quotes can change dramatically, and the equity on your account should be sufficient to maintain all the open positions at any time. If your deposit is insufficient to maintain all the opened positions you will be issued margin call to deposit more funds into your account. You will see “Stop Out” message in MetaTrader 4 trading platform.  If the account will not be credited/ the broker will have to close some of your positions, starting with the least profitable.

In order to avoid margin call, please calculate the required margin for each instrument and maintain the necessary account equity. The details on margin calculation in the “Deposit” section.

What is the difference between fixed and variable spread?

The spread for Standard accounts is fixed whereas spread for ECN accounts is variable. The spread on ECN+ account can either fixed or variable depending on the choice of instruments.

Fixed spreads remain unchanged most of the time, apart from rare occasions (high volatility or low instrument liquidity) when it may change. MRC Markets always aims it reducing the cost of trading and providing its clients with the lowest spreads possible.

Variable spread is not maintained at permanent level and changes constantly depending in the situation on the interbank market. i.e. the spread for each instrument can be lower then the fixed value or equal zero at any given moment.

Are fixed spreads permanent?

According to the MRC Markets Terms of trading for Standard accounts (or when trading standard instruments on ECN+ accounts). "Under strong price fluctuations of highly volatile instruments or instruments with low liquidity the spread may be changed".

Where can I see the current spread?

Your current spread can be seen in the MRC-MetaTrader 4 trading platform:

• In the Market Watch window
• In the Order window
• In the Trade tab of the Terminal window

Is scalaping allowed?

The Company allows its clients to apply any trading strategies, hence Terms of trading and order execution do not impose any restrictions on using scalping strategy or pipsing. MRC Markets sends all of your orders to the market for execution. Although we ask you to consider the fact that order execution may require some time, which may hamper applying scalping strategies.

MRC-ECN system provides optimum conditions for scalping. When trading on the ECN account you are given direct access to interbank liquidity which allows to easily apply any trading strategies including scalping.

The table can help you compare conditions of trading via the ECN system with those of trading through the dealers.

How can I reduce the quantity of re-quotes?

When trading in highly volatile market via a dealer a trader can face re-quotes, i.e. offers to open or close a position at a price different from the one in the Order window.

The number of requotes can be reduced  or diminished by one of the following methods:

1. Enable maximum deviation from quoted price  (for Standard accounts or when trading Standard instruments on ECN+ accounts).

Therefore you will be able to preset the number of pips of the acceptable price change. Note, that you will NOT be offered new price in case it lies within set limits.

2. Trade ECN instruments (on ECN and ECN+ accounts)

When trading via  MRC ECN system, there are no requotes, as all orders are processed automatically without a middlemen, and the quotes are provided by 70 largest market makers at the same time.

What serves as the legal confirmation of the amount held on a client’s trading account with MRC Markets at a given time (including the cases when there are open positions or when a PC is switched off)? 

A legal confirmation of a trading account balance is a Statement (Report on Transactions).

The statement is automatically sent to the email address associated with your trading account. You can generate the report yourself by going to the “Account history” tab and right-clicking in any field of the window and choosing “Save as Detailed Report”.